Sun Palace (Adults Only) Hotel Cancun, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Governor King Suite

Max:

2 persons

575 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Honeymoon King Suite

Max:

2 persons

575 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Superior Junior Suite

Max:

2 persons

475 sq. feet

Bed options:

2 Queen Size Beds

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Cancun 8.9 mi

Airports

Cancun (CUN) 8.2 mi

Isla Mujeres (ISJ) 23.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delights

“I was thoroughly impressed with the dining options at Sun Palace. My favorite restaurant was the Thai, where I enjoyed a meal served by Janelly, who was incredibly knowledgeable about the menu. The Italian restaurant, La Trattoria, also left a lasting impression with its delicious tomato soup and lasagna. Each meal was expertly crafted, demonstrating the high standards upheld by the culinary team.” view full review

Blissful Spa Experience

“Our couple's massage at the spa was nothing short of extraordinary. The Kukulcan massage incorporated unique Mayan customs and felt incredibly rejuvenating. The atmosphere of the spa was so serene, thanks to the attentive staff like Fernanda and Karla, who guided us through the hydrotherapy process before our treatment. The four-handed massage was an lovely experience that left us feeling deeply relaxed.” view full review

Stunning Room Amenities

“Our room at Sun Palace was luxurious, complete with a amazing ocean view. There was an oversized tub for two that was perfect for unwinding after a day at the beach. We appreciated the attention to detail, and housekeeping ensured our accommodations were perfect throughout our stay.” view full review

Engaging Evening Entertainment

“Evenings at Sun Palace were filled with good entertainment. We loved participating in karaoke and dance lessons, which were hosted at the Lobby Bar. The diversity of entertainment kept our nights lively, and we particularly enjoyed the new 'Diva Show' which was both fun and engaging, creating lasting memories during our stay.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Valet parking
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness center
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

1.2 mi

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1.2 mi

Museums

Mayan Museum of Cancun

2.1 mi

Beach

Royal Beach Club

2600 ft

Beach

3000 ft

EL REY ruins

1.2 mi

Spa Center

NIZUC Resort & Spa

4300 ft

Museo Subacuatico de Arte

5300 ft

View Point

1.2 mi

Cancun sign

1.2 mi

Mirador playa delfines

1.3 mi

Blvd. Kukulcan

Iberostar Cancun Golf Course

1.4 mi

Golf Course

Golf Club

1.4 mi

Blvd. Kukulcan

Golf with a view

1.4 mi

Blvd Kukulcán Km 16.5

San Miguelito

2.0 mi

Amusement & Theme Parks

Ventura Park Cancun

2.5 mi

San Miguelito Archeological Site

1.9 mi

Museums

Parque Maya Cancun

2.1 mi

Museums

MUSA Underwater Museum

2.1 mi

Events

Oasis Arena

2.4 mi

Amusement Park

Wet 'n Wild

2.5 mi

Aquaworld

2.8 mi

BLVD Kukulkan KM 6.5

Extreme Games Cancun

2.9 mi

CancunMexico

Avenida Kukulkan

4.2 mi

Backstage Theatre

3.9 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

4.2 mi

Nearby

Beach

Royal Beach Club

2600 ft

Beach

2000 ft

Restaurants

Casa del mar

1400 ft

Blvd. Kukulcan Km 20. 5 Cauncun Plaza

Arrecifes

2100 ft

Blvd. Kukulcan Km. 20

Reviews and Ratings <br />

Feedback from previous guests about their experience.

86%

loved the resort and would return for another relaxing stay

Great entertainment staff

Delicious food

Rooms need updates

Limited amenities

8.6/10

Great

Rooms

8.2

Location

9.2

Service

9.4

Dining

8.4

Andrew

United Kingdom, March 2025

8.6/10

I had an incredible experience at this resort! The entertainment staff made our stay memorable with fun activities, and I loved the Chef's Dinner with its amazing food and live performances. The personal touches from the staff made me feel truly welcomed, but I wish the rooms were a bit more modern and had better amenities. Overall, it was a fantastic trip with great service and enjoyable dining options.

Rooms

7.0

The rooms were comfortable, but they seemed a bit outdated and could use a refresh. Having a Jacuzzi facing the ocean was a nice touch, though.

Service

10.0

The service was attentive and the staff really went above and beyond to ensure we had everything we needed. I felt special being greeted by name each day.

Location

9.0

The location offered a beautiful wide beach area, which was cleaned daily and had plenty of lounge chairs for comfort.

Dining

9.0

The dining experience was very good, especially at the Chef's Dinner. The food was delicious and the atmosphere was lively with great entertainment.

Facilities

8.0

The facilities were great, with well-maintained areas including a nice pool and beach space.

Great entertainment staff

Rooms need updates

Alex

United Kingdom, December 2024

9.0/10

We had an amazing time at the hotel, especially enjoying the breathtaking views from our room and the attentive service from the staff. The food was excellent across all the restaurants, making our dining experience really worthwhile. While the facilities were generally good, there were a few areas that could use some updating to enhance the overall experience. Overall, it was a fantastic getaway, and I can't wait to come back!

Rooms

9.0

Our room was exceptionally clean and comfortable, with a beautiful ocean view that made our mornings special.

Service

10.0

The service from the staff was excellent; they were always eager to help without being intrusive.

Location

9.0

The location offered stunning views and easy access to the beach, contributing to our joy during the stay.

Dining

10.0

We were impressed with the dining options; each meal was delicious, particularly the offerings at the Italian restaurant.

Facilities

7.0

The facilities were overall good, but some areas need updating to match the modern vibe.

Benjamin

United Kingdom, December 2024

9.2/10

We had a wonderful stay at this resort! The atmosphere is lively, and the beach views are stunning. The staff goes out of their way to make you feel special, especially in the dining areas. However, there were a few instances where room service could improve and the dining options could be more organized. Overall, it was a lovely experience, just a notch below perfection.

Rooms

9.0

The rooms were spacious and clean, providing beautiful views of the ocean and pool. They were quite comfortable and nicely appointed.

Service

10.0

Service was outstanding across the board; staff were always smiling and eager to help, ensuring our stay felt special.

Location

10.0

The location is fantastic, just a short drive from the airport and right by the beach, making it very convenient.

Dining

8.0

Dining options were plentiful and varied, with excellent quality food. Nonetheless, the breakfast organization could use some improvement.

Facilities

9.0

The facilities, especially the pool area, were well-maintained and enjoyable. The beach setup was great for relaxing.

Derek

United Kingdom, October 2024

7.8/10

I had a great experience at Sun Palace Resort. The grounds are beautifully maintained, and the beach is just stunning. The staff adds a warm touch to the stay, making it feel friendly and inviting. However, I encountered some inconsistencies in service at the pool, and a few of the outdoor dining options were affected by the windy weather. Overall, it was definitely a memorable vacation.

Rooms

7.0

The rooms were spacious and clean, but some areas felt a bit outdated and could use refurbishment.

Service

7.0

While most staff were attentive and friendly, I did experience some slow service at the pool bar.

Location

9.0

The location is ideal, away from the party scene, with a beautiful beach area and well-maintained lounge chairs.

Dining

8.0

Dining was excellent overall, but there were some issues with outdoor seating due to weather conditions.

Facilities

8.0

The pool areas were fantastic, although the bar service could be improved for better convenience.

Theodore

United Kingdom, September 2024

8.8/10

I had a fantastic week at the Sun Palace! The rooms are beautiful with stunning ocean views, and the service is top-notch with attentive staff. The beach is serene and clean, perfect for relaxation. Dining was enjoyable, especially at the Thai and Mexican restaurants, but the Italian restaurant could use improvement regarding wait times. Overall, this resort provides great value for a peaceful getaway, but there were some minor hiccups with dining.

Rooms

9.0

The rooms were absolutely lovely, very clean, and offered beautiful ocean views. I enjoyed the amenities like full-sized toiletries, and it was nice and quiet too.

Service

10.0

The service was outstanding! Staff members were so gracious and took a personal interest in making sure we had everything we needed throughout our stay.

Location

9.0

The hotel is perfectly located away from the high-intensity party zone, creating a calm and beautiful atmosphere for relaxation.

Dining

7.0

Dining had its highs and lows; while the Thai and Mexican places were excellent, the Italian restaurant was a letdown with a long wait time.

Facilities

9.0

The facilities, including the pool area by the beach, are well-maintained and inviting. There were always plenty of comfortable lounge chairs available.